For Security Reasons We Are Reviewing Your Withdrawal Request Which Could Take Up to 24 Hours
Help
- one. Licence & Security
- 2. Bonuses & Promotions
- 3. Deposit / Withdrawal
- 4. Business relationship technical
Licence & Security
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Is Slingo a safe identify to play?
Slingo is highly recommended thanks not only to the popularity of our games but also to the security we offer our players. The unabridged gaming system and internal procedures are fully certified in line with all necessary conditions as set out by licence weather condition
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How prophylactic are my personal details at Slingo?
Slingo goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. We employ industry standard security protocol(The connexion to this site is encrypted and authenticated using TLS i.2 (a strong protocol), ECDHE_RSA with X25519 (a strong key exchange), and AES_128_GCM (a stiff nada) to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner. This engineering protects you from having your data intercepted by anyone other than Slingo while it is being transmitted betwixt you and Slingo.
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On which platforms is Slingo bachelor?
You will be able to play your favourite games through a large variety of platforms. Our software is available on PC, tablets and smart phones.
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Which game providers are available at Slingo?
Slingo offers games from providers Amaya, NextGen, NetEnt, WMS, Development and many others, and then y'all're guaranteed to find something you like!
Bonuses & Promotions
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How do I claim my free bonus?
Congratulations! If you accept received an exclusive free bonus, y'all are moments away from enjoying your present. Please open the Cashier, navigate to the Bonuses Section, type in the relevant Coupon Lawmaking and click the Submit push. The bonus is then yours!
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How exercise I merits my deposit bonus?
We offer a big variety of eolith bonuses. While making your deposit, just insert the code in the BONUS CODE box and enjoy your actress funds!
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On which games tin can I play with my bonus?
Unless otherwise stated, all bonuses have 'Standard Wagering' terms, pregnant that you lot can place bets on Slots and Scratch games. It'south important to note, however, that eligible games may differ from 1 offer to another, so we recommend you review our Bonus Policy past clicking here to avert any confusion.
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What kind of offers practice you have at Slingo?
In addition to our generous Welcome Package , you can also enjoy a range of rewarding offers such as gratuitous spins, reload bonuses, exclusive promotions, special competitions, Daily Picks, new games offers, and a whole host of other perks thanks to our VIP programme ! When you validate your email address upon joining, you'll then become details of all our special offers. You can also bookmark the Promotions Page to take all our offers at your fingertips
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Where can I check my bonus wagering requirements?
You lot tin can keep track of your bonus wagering requirements past accessing the Cashier and then navigating to the Bonuses department. Its important to note that wagering requirements may differ from 1 offer to another so nosotros recommended you review our Bonus Policy by clicking here to avert any confusion.
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Do you have a loyalty program at Slingo?
Yes we do! We keep rewarding our players with an incredible VIP program where yous'll relish the benefits of keeping your gameplay at Slingo. Just accept a look at what's waiting for you: click here
Eolith / Withdrawal
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What methods can I use to deposit money into my account?
Once you are prepare to play with real money, you will find that depositing at Slingo couldn't be easier. Nosotros accept all major payment methods including credit/debit cards, Neteller, Skrill and many other east-payment options. You tin can find all the methods available for your country in the Deposit section of the Cashier. Availability depends on your country
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I've just requested a withdrawal. Do I need to send whatever documentation?
Equally part of our security process, we crave standard verification documents upon customers' first withdrawal request. If your funds are existence returned by Wire Transfer or your withdrawal is general winnings above the amount yous accept deposited, we kindly ask yous to provide us with the following:
- Utility bill no older than 6 months
- Copy of the front of your credit card (for security reasons, please ensure that the middle viii digits on the front of your credit carte are hidden)
- Proof of ID (Passport/Driving Licence etc.)
- If you are withdrawing to an E-Wallet business relationship, delight provide us with your account number/email address attached to the business relationship.
Nosotros check documents as quickly as possible, usually less than 12 hours. It could take longer if extra verification is needed, so if you lot haven't heard from u.s. within 48 hours, please contact client back up.
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How long volition information technology take to receive my withdrawal?
Our Lightning Withdrawals means you'll get your cash inside 24 hours, subject to providing any information we require in accordance with our terms and atmospheric condition.
For a complete timetable of when you should expect to see your funds in your account, delight visit the Withdraw section of the Cashier. -
I received the error message: Yous cannot withdraw while having active bonuses, please contact support to resolve this issue. What should I do?
If you have an active bonus in your account, you are beginning required to fulfil the bonus requirements before placing a withdrawal request. For your convenience, you can go along track of your bonus requirements progress in the Bonuses section of the Cashier. One time the bonus requirements have been fulfilled, you will be able to proceed with your withdrawal request.
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Can I gear up limits on my play at Slingo?
Yep y'all can. We take pride in providing a safe environs for your gaming. Yous can set your eolith limits nether the personal settings department of the cashier. You can also set other limits on your account, such as limiting account access for specified periods of time. These tin be constitute within the Account Limitations section. Delight refer to our Responsible Gaming page for more than details.
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How will I know if there are any fees for processing at Slingo?
If applicable, any fee in connection with any processing is clearly shown during the deposit/withdrawal procedure.
Account technical
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I forgot my password. What should I exercise?
For security reasons, we do not go along a tape of your countersign. Y'all will need to click on the 'Forgot Your Password?' pick which you volition find just underneath the box asking for your countersign. Yous will and so be requested to answer the 'Secret Question' that y'all submitted upon registration. You lot should receive a message maxim 'Your password has now been changed. You may at present log in to the Casino.' Some other email will be sent to your registered email address confirming your new password.
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How can i verify my account?
Upon registration, we will ship a welcome email to your business relationship's registered electronic mail address. In that e-mail, you will find a link where yous will exist able to verify your account. Verifying your account ensures you will receive our emails then you lot tin stay up to appointment and informed on all our new promotions and games!
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My game is stuck. How can I shut Slingo?
If your game is frozen in the centre of a bet, we highly recommend that you close the software using the Job Managing director (Activity Monitor for Mac). Simply click simultaneously on CTRL + ALT + DEL to open the listing of functions and then select Start Task Manager. That mode, your game will resume when you log in to the casino again.
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While logging in, i received the fault message 'player already connected'
If y'all are unable to log in to the download version of Slingo, you may not have logged out properly from the instant version. Please ensure you are logging out correctly from the instant version past clicking on the Log out button.
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While trying to open the Cashier I received an error message 'Your browser is using a pop-upward blocker. To continue playing, please enable popups for this site'.
To configure the popular-up blocker from Internet Explorer, follow these steps:
- Click Start, point to All Programs, then click Net Explorer.
- On the Tools carte, click Internet Options.
- Click the Privacy tab, and then select the Block popular-ups check box to plow off the Popular-up Blocker.
- Click Utilize, and and then click OK.
To configure the pop-upwardly blocker in Google Chrome, follow these steps:
- Click the Chrome menu on the browser toolbar.
- Select Settings.
- Click Evidence advanced settings.
- In the Privacy section, click the Content settings button.
- In the Pop-ups section, select Allow all sites to show pop-ups.
- Click Utilize and OK. And so restart your browser.
Trusted payment providers
Source: https://www.slingo.com/help/contact/
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